OUT OF WARRANTY Policy

OUT OF WARRANTY

   1.1.  Product is considered out of warranty in these circumstances -

a. The Warranty Period of the Product has lapsed

b. Upon examination by Teachmint, it is determined that the reported issue falls within the definition of  “What is not covered”

   1.2.  The after sale services for out of warranty Product shall be subjected to Teachmint’s sole discretion to offer repair and support services. The availability of such services is subject to the nature of the issue, the availability of necessary parts, and technician resources.

    1.3.  If a repair is approved and undertaken, all other services provided for Out of Warranty Product will be chargeable. This includes, but is not limited to: Charges for diagnostics, Cost of replacement parts, Labour charges for repair, Onsite visit charges (including travel and accommodation if applicable), Shipping and handling costs for transporting the Product to and from a service center etc.

    1.4. If under Teachmint’s discretion repair has been completed as per clause 10.2 and 10.3, the Warranty Period on the repaired parts shall be for a duration of three months of workmanship warranty from the date of the final repair on the parts, if such parts are Teachmint’s hardware. 

1.5.  Teachmint reserves the right to invalidate the warranty
applicable to the Product(s) where any Teachmint-owned asset, including a standby replacement unit, defective replaced unit, demo unit, or any asset provided for assessment, inspection, evaluation, repair or other service purposes (“Teachmint Assests”), is not returned to Teachmint within the stipulated ormutually agreed timeline.

1.6. Where the warranty is invalidated pursuant to Clause 10.5, any subsequent request for repair, replacement, technical support or other after-sales service in respect of the Teachmint Assests shall be treated as an Out-of-Warranty service and shall be subject to the applicable charges, availability of parts and technicians, and other terms prevailing at the time of the service request.

1.7. Once the warranty applicable to the Product(s) has been invalidated in accordance with this Warranty Policy, such warranty shall not be reinstated or revived under any circumstances.

1.8 Applicable Law: Any invalidation or limitation of warranty under this Clause shall be subject to applicable law and shall not affect any rights or remedies that cannot lawfully be excluded or limited.

To check the detailed warranty policy page  click here